Frequently asked questions

How do I secure my booking?
Simply complete the information of your event on the booking form, receive a fast quote in under 10 minutes, accept the quote to lock in your date, and we will take care of the setup, service and pack-down on the day.

How quickly can I get a quote?
We aim to provide an approximate quote in around 10 minutes, making the process quick and easy from the start.

What is included in your cart hire service?
Our cart hire service is designed to be simple and hassle-free. Depending on your booking, we can take care of setup, service and pack-down so you can focus on enjoying your event.

How many coffees do you serve?
We serve an unlimited number of coffees during service.

What drinks do you offer?
Our drink options can vary depending on the cart and package selected. Get in touch with your event details, and we can recommend the best setup for your needs.

Do you also offer food with your carts?
Yes, depending on the cart selected, we can also offer food options and add-ons to suit your event.

Can you cater for dietary requirements?
Yes, we can discuss dietary requirements and tailor options to suit your event where needed.

Do you provide staff with the cart hire?
Yes, we can provide professional staff to operate the cart and serve guests, depending on the service selected.

Do all your staff have valid Working With Children Checks?
Yes, all staff have valid Working With Children Checks.

Do you have insurance?
Yes, we hold $20 million public liability insurance.

Do you have food trader certification?
Yes, we have food trader certification.

What type of power do you need?
We operate from a regular 10amp power point.

Can your carts fit into tight spaces?
Our carts are designed to suit a wide range of venues and access points. If your venue has any access limitations, let’s discuss it further, and we can recommend the best option.

How long does setup and pack-down take?
We allow 1 to 1.5 hours for bump-in and 1 hour for bump-out.

Can you work at indoor and outdoor venues?
Yes, we can work at both indoor and outdoor venues, provided the location is suitable for safe setup and service.

Can your carts be branded for corporate events or activations?
Yes, we can discuss branding options for suitable events and activations.

Do you offer dry cart hire?
Yes, we offer dry cart hire for clients who want the visual impact of a cart without a staffed food or beverage service.

Can I hire a cart for a private event?
Yes, our carts are available for private events, special occasions and corporate functions.

How far in advance should I book?
We recommend booking as early as possible to secure your preferred date, especially during busy periods.

Can you customise the service to suit my event?
Yes, we can tailor the cart hire and service options to suit the style, size and needs of your event.

What happens if my venue has limited access?
That is no problem. Let us know in advance, and we can discuss the access details and recommend the best setup.